Privacy Policy

Here's a privacy policy tailored specifically for your Shopify store:

Privacy Policy

Last Updated: January 2026

At MakeupAndSerums, your privacy matters to us. This policy explains how we collect, use, and protect your information when you shop on our Shopify store.

What Information We Collect

When you visit or shop at our store, we collect:

Information You Provide:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (securely processed through Shopify Payments or our payment gateway)
  • Order details and purchase history
  • Any messages you send us through contact forms or chat

Information Collected Automatically:

  • Browser type and device information
  • IP address and general location
  • Pages you visit on our store
  • Products you view or add to cart
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and provide customer support
  • Improve our store and shopping experience
  • Send promotional emails (only if you've opted in)
  • Prevent fraudulent transactions
  • Comply with legal requirements

Who We Share Your Information With

We don't sell or rent your personal information to anyone.

We share your information only with:

Service Providers:

  • Delivery couriers – to ship your orders (we share only your name, address, and phone number)
  • Payment processors – to complete transactions securely
  • Email services – to send you order updates and newsletters (if you've subscribed)

Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

Payment Security

All payment transactions are processed securely through Shopify's payment system or trusted payment gateways. We never see or store your complete credit card information.

Your payment data is encrypted using SSL (Secure Socket Layer) technology.

Cookies and Tracking

Our Shopify store uses cookies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Keep you logged into your account
  • Understand how visitors use our store
  • Show you relevant product recommendations

Managing Cookies:
You can control cookies through your browser settings. Note that disabling cookies may affect your shopping experience.

Your Rights and Choices

You have the right to:

  • Access your data – Request a copy of the information we have about you
  • Update your information – Change your account details anytime
  • Delete your account – Contact us to remove your data (we'll keep transaction records as required by law)
  • Unsubscribe – Click the unsubscribe link in any marketing email
  • Opt-out of marketing – Tell us you don't want promotional messages

To exercise these rights, contact us using the details below.

Data Retention

We keep your information for as long as:

  • Your account is active
  • Needed to provide you services
  • Required by law (tax and accounting purposes usually require 7 years)

Third-Party Services

Our store may include links to:

  • Social media platforms
  • Courier tracking websites
  • Payment gateway sites
  • Product review platforms

These sites have their own privacy policies. We're not responsible for their practices.

International Data Transfers

Your information may be transferred to and stored on servers in different countries where Shopify operates. By using our store, you consent to this transfer.

Children's Privacy

Our store is intended for customers aged 18 and above. We don't knowingly collect information from minors. If you believe a child has provided us their information, please contact us immediately.

Security

We take reasonable measures to protect your information:

  • SSL encryption on our entire store
  • Secure Shopify hosting
  • Limited access to customer data
  • Regular security updates

However, no online platform is 100% secure. Please keep your account password safe.

Changes to This Policy

We may update this privacy policy occasionally. Changes will be posted on this page with a new "Last Updated" date. For significant changes, we'll notify you by email.

Contact Us

Questions about this privacy policy or how we handle your data?

Reach us at:

  • Email: makeupserums@gmail.com
  • Whatsapp: 03399959697 

You can also contact us through the contact form on our website.